Related Article: If your Apple ID is locked or disabled

I can’t access to my Apple ID account

I can’t access to my Apple ID account, how can I access back?

iPad mini, iOS 9

Posted on Oct 4, 2023 7:48 AM

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Question marked as Best reply

Posted on Oct 4, 2023 7:53 AM

Hi there,


Please follow these instructions


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


1 reply
Question marked as Best reply

Oct 4, 2023 7:53 AM in response to Mgmdor

Hi there,


Please follow these instructions


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


I can’t access to my Apple ID account

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