Why do my colored Finder tags appear grey in third-party apps?

Question

Level 1

11 points

Why do my colored Finder tags appear grey in third-party apps?

Hello.

Upgraded my M1 2020 Macbook Pro to Sonoma the other day. Now I'm having trouble with the coloured Finder tags that I use a lot (green, red, etc).

They show correctly in Finder but, in third-party apps like Forklift, Path Finder, HoudahSpot, etc, they all appear grey. I've only found one app, so far, that shows them correctly: Commander One file manager. Setting the view in the others to show a tag column shows the tag correctly, as a word, but the dots are all grey.

The obvious response is to contact the separate developers, which I have, and those that have replied says it's all right on their test rigs.

Spotlight has been reindexed but no joy.

Any thoughts, anyone. Anybody else with the same problem.

Cheers

Mick

[Re-Titled by Moderator]

Posted on Oct 4, 2023 1:58 PM

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Answer 1

thebookbloke Author

Level 1

11 points

Oct 6, 2023 4:02 PM in response to dialabrain

This is a bug for sure, maybe with Sonoma, or perhaps with multiple products. I now know it only applies to files and folders within iCloud Drive.

Since I don't really need it these days, I turned iCloud Drive off, restarted the machine and...nothing changed.

But, if you remove the tag and then reset it, all works just fine.

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Answer 2

Apr 16, 2024 3:17 PM in response to thebookbloke

Same problem. The only 3rd party finder program that I've found that correctly renders tags is QSpacePro. Path Finder support has not been helpful. I've sent in multiples tickets, which they seem to have ignored.

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Answer 3

dialabrain

Level 10

135,749 points

Oct 4, 2023 4:04 PM in response to thebookbloke

thebookbloke wrote:

I've been using Path Finder for years and, up until last week, the grey bars were always the colour of the tag, green, red, or whatever.

What worked for years isn't relevant. Did Cocoatech support tell you they should be in color running in Sonoma, and is for them?

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Answer 4

kelfadl

Level 1

10 points

May 23, 2024 3:48 AM in response to thebookbloke

For what it is worth, I have same version of pathfinder (2170) installed on:

M1 running the latest macOS Sonoma 14.5: PF has the same color/tag/label issue reported here.
Intel running macOS Monterey 12.6: PF is working perfectly.

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Answer 5

dialabrain

Level 10

135,749 points

Oct 4, 2023 3:03 PM in response to thebookbloke

thebookbloke wrote:

The obvious response is to contact the separate developers, which I have, and those that have replied says it's all right on their test rigs.

FWiW, in the case of Path Finder it appears Cocoatech is correct.

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Answer 6

thebookbloke Author

Level 1

11 points

Oct 4, 2023 10:51 PM in response to dialabrain

Indeed. Here's their reply.

Russel (Cocoatech)

Oct 4, 2023, 6:31 PM GMT-11

Hi there,

Thank you for reaching out. We wanted to address the labels functionality issue that some of our users, including yourself, have been experiencing with Pathfinder. We understand that this issue has caused inconvenience and frustration, and we want to assure you that we are actively working to resolve it.

Though we are currently facing challenges in replicating the issue on our end, rest assured that our team of developers has been diligently investigating the matter to identify the root cause and implement a solution. We recognize the importance of this functionality in your workflow, and we are committed to ensuring that it works seamlessly for you.

Thank you for your understanding, and we look forward to restoring the functionality you rely on. We will provide further updates as soon as we have a solution in place.

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Answer 7

thebookbloke Author

Level 1

11 points

Oct 4, 2023 3:31 PM in response to dialabrain

Path Finder shows the colors correctly in the sidebar but not in the main window.

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Answer 8

dialabrain

Level 10

135,749 points

Oct 4, 2023 3:33 PM in response to thebookbloke

Well, I already deleted the trial but based on your screen shot, either that's what should happen or they fibbed.

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Answer 9

thebookbloke Author

Level 1

11 points

Oct 4, 2023 4:00 PM in response to dialabrain

I've been using Path Finder for years and, up until last week, the grey bars were always the colour of the tag, green, red, or whatever.

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Answer 10

thebookbloke Author

Level 1

11 points

Oct 4, 2023 4:06 PM in response to dialabrain

They haven't replied yet.

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Answer 11

dialabrain

Level 10

135,749 points

Oct 4, 2023 4:09 PM in response to thebookbloke

Well see what they say. It is up to them to make sure their app is compatible with Sonoma.

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Answer 12

dialabrain

Level 10

135,749 points

Oct 4, 2023 11:28 PM in response to thebookbloke

Glad to see they took responsibility. Many vendors just blame Apple.

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Answer 13

dialabrain

Level 10

135,749 points

Oct 6, 2023 4:12 PM in response to thebookbloke

Sounds like multiple products don't know how to access iCloud Drive correctly in Sonoma. Of course I don't use any third-party file managers so I wouldn't notice.

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