Здравствуйте, я хотел понять причину there is a billing problem with a previous purchase, почему я не могу ничего скачивать и обновлять, хотя я ничего не покупал, пожалуйста можете решить эту проблему
MacBook Air 13″, macOS 12.6
Hi Balasagyn,
When having an issue with a payment method being declined, you'll want to follow these steps, including the below steps:
If your payment method is declined in the App Store or iTunes Store - Apple Support
If you still can't make a purchase
• You might have an unpaid order. Learn how to pay an unpaid order.
• Contact your financial institution.
• You might need to ask your financial institution to allow international purchases on your debit or credit card.
• If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
• In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
• Still need help? Contact Apple Support.
Take care!
Hi Balasagyn,
When having an issue with a payment method being declined, you'll want to follow these steps, including the below steps:
If your payment method is declined in the App Store or iTunes Store - Apple Support
If you still can't make a purchase
• You might have an unpaid order. Learn how to pay an unpaid order.
• Contact your financial institution.
• You might need to ask your financial institution to allow international purchases on your debit or credit card.
• If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
• In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
• Still need help? Contact Apple Support.
Take care!
Hi Balasagyn,
Thank you for using the Apple Support Community. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
there was a problem with paying for a previous purchase
Hello, I wanted to understand the reason for the problem with paying for a previous purchase, why I can't download and update anything, even though I didn't buy anything, please can you solve this problem
there is no amount of debt, they just write to buy a subscription and that's it
there is a billing problem with a previous purchase
