Apple Music deleting downloaded songs after playing them

Hi 1qeeM,

It sounds like you're having an issue with playing and keeping downloaded content with Apple Music. If so, have you checked your device storage to see iff content is automatically offloading due to a lack of overall storage? The steps below found in the article here can help you check: How to check the storage on your iPhone and iPad - Apple Support

"Use your device to check its storage

1. Go to Settings > General > [Device] Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses.

2. Tap an app's name for more information about its storage. Cached data and temporary data might not be counted as usage.

In the detailed view you can:

• Offload the app, which frees up storage used by the app, but keeps its documents and data.
• Delete the app, which removes the app and its related data.
• Depending on the app, you might be able to delete some of its documents and data.

If your device is almost full and can't free up space, you might get a Storage Almost Full alert. If you see this alert, check the storage recommendations or offload some less-used content like videos and apps."

Also, do you have an Apple Music voice plan? If so, this doesn't allow adding and downloading content from Apple Music. The article here has this information: Add music to iPhone and listen offline - Apple Support

Keep us posted on what you find when checking your storage and confirming your Apple Music plan, or if you have questions about the steps.

Cheers.

Hello 1qeeM,

Let's use the steps below to make sure that your iPhone is up to date:

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

You can also find those steps in this resource: Update your iPhone or iPad - Apple Support

If your iPhone is up to date, let's restart: Restart your iPhone - Apple Support Updating and restarting can sometimes help address odd behaviors.

Should that still persist, do you use any other devices with Apple Music? If so, are they exhibiting a similar behavior?

Let us know, and we'll keep moving forward from there.