how to change my payment card for icloud storage

i need to delete the credit card that is charged for my monthly storage in icloud



MacBook Air 13″, macOS 10.12

Posted on Oct 4, 2023 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2023 8:23 PM

Favibeth Said:

"how to change my payment card for icloud storage: i need to delete the credit card that is charged for my monthly storage in icloud"

-------


Method of Payment for iCloud Only:

You cannot assign a Method of Payment to a single service (iCloud, in this case).


Troubleshooting Changing a Method of Payment:


A. Add, then Delete.

You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, add the new method of payment, and then remove the one that is currently in there. Add a payment method to your Apple ID - Apple Support


B. If Declined: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

C. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Oct 4, 2023 8:23 PM in response to Favibeth

Favibeth Said:

"how to change my payment card for icloud storage: i need to delete the credit card that is charged for my monthly storage in icloud"

-------


Method of Payment for iCloud Only:

You cannot assign a Method of Payment to a single service (iCloud, in this case).


Troubleshooting Changing a Method of Payment:


A. Add, then Delete.

You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, add the new method of payment, and then remove the one that is currently in there. Add a payment method to your Apple ID - Apple Support


B. If Declined: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

C. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to change my payment card for icloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.