Sonoma freezes / crashes when playbacking videos in Quicktime

After I updated to Sonoma playbacking big video files in Quicktime freezes my M1 Macbook Pro. External screen is available, but laggy and all programs are freezed and not in use. Force Quitting programs in available but doesn't fix the freeze. Only way around is to hard boot.


Plz fix this asap.


PS. Thinking going back to Ventura if Sonoma is too buggy to use.

MacBook Pro (M1, 2020)

Posted on Oct 5, 2023 4:33 AM

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Posted on Jan 23, 2024 2:07 AM

Still having this bug with Sonoma 14.3 on BOTH my macbook pro M1 and macbook air M1.


Screen mirroring to an external monitor seems to be the culprit. If i disable it, or just disconnect the monitor, everything works fine. Issue happens with either the HDMI output of my macbook pro M1 or using a USB-C dongle with displayport.


Apple support suggested formatting my mac, but i read people here who did it without luck. I'm quite suspicious when both macs have the same issue, with very different sessions.


I think it's just a huge bug that went under Apple's radar. I suggest everyone to contact apple support and direct them to this thread.


I have quicktime, VLC, youtube in picture in picture mode and the Playstation remote play app crashing really fast here.

123 replies

Oct 5, 2023 6:49 AM in response to MacGyverTosh

2023 Oct 05

Yes Apple I have the exact same problem efter installation of Sonoma 14.0 yesterday. Mac Book Pro, 13 inch, M1, 2020


So far happens only when playing video with app Quicktime player.

I have checked following recomendations...

Quicktime player 10.5 latest uppdate

Ran a virus & malware program


What happens total freeze in Mac. I can still hear the sound of the video in QT.

Only hard restart helps.


Anyone have any suggestions?

Apple if this is an Apple problem when can we expect an uppdate of Sonoma???


I usually wait ca 6 months efter release of a new system program really wish I'd waited this time!!

Skogskant


Oct 15, 2023 2:53 PM in response to MacGyverTosh

Yes...Sonoma is freezing videos...I notice this with VLC Player in full screen and 10bit videos (MKV). I tried to go back to previous OS but in doing so I noted that Apple has a f**k up in the process...first, I cannot create a boot up flash drive because the Terminal command won't work...then if I try to go restore from a Time Machine backup, I cannot do that either because when using the garbage Migration Tool...it refuses to do any such restoration...I even had to try via the bootup option method...**** didn't work despite the fact that the bootup options method claims one can restore to previous OS from Time Machine...I have no choice but to hope that Apple finally get this update going...and even then it's no guarantee. I'm now stuck with not being able to play 10bit MKVs on a Macbook Air M1...mind you, I even have a memory manager running in the background which will flush the unused memory...that is no help. I did note that it appears that the live wallpaper thing gets in the way.

Oct 15, 2023 4:48 PM in response to geekpencil


Geekpencil

Thanks for the response!


Yes it works fairly well in VLC as long as the arrow is not placed on the bottom of the screen. Weird ja!

Looks like this is a bit of a problem for several people. Perhaps VLC @videolan can quicker come out with a uppdate to solve the problem with Sonoma?

Maybe a tweet to @videolan will help!

On the other hand @Apple cannot stand around doing nothing as Quicktime doesn't work well with Sonoma?

Oct 26, 2023 8:32 AM in response to MacGyverTosh

Hi everybody,

I have EXACTLY the same problem of you all… 😱🧐

Even, I have install macOS 14.1 this morning with a hope of resolve this…


Alas, the answer is no. My MacBook Air M1 just crashed while watching a (small) mp4 video.

The Mac crashed after ~15 seconds of viewing the video...


My Mac is MacBook Air M1 (16Go/2To), Buy on May 2020.

Otherwise, all work good


But… it very a BIG problem for me…

Please Apple Resolve this immediately !!!


Little Note:

I Work with an External Monitor (Dell U2415), connected with the official adaptator video Apple (USB-C digital multi-port AV adapter)

Sonoma freezes / crashes when playbacking videos in Quicktime

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