Even though the last printer driver update is from 2021, I never had any problems. So far. After updating to macOS 14, the printer doesn't work any longer. The document appears very briefly in the printer queue (Print Centre) and vanishes again. The printer stays silent and doesn't print!
First, you should try removing the printer from your printer Printers & Scanners section of System Settings, and then reenter it. If that fails to work, you will need to download and install a Ricoh printer driver that specifically works with your installed operating system. Please keep in mind that whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant printer software must be installed. What you can do is to thoroughly check the printer web site for an updated driver that works. If one is not available, then you should ask when one will be released. If that doesn't work, if the Printer has the Air Print feature, that can be used and no driver will be needed. If not, then you can check the respected web site below where volunteers write free drivers for older printers which are no longer supported, but which work with newer operating systems. It is worth checking out. Good luck.
Hello,
Do you have any news about the sonoma driver for the Ricoh 150 su?
Do you think they may never update? Is this legal?
I might be wrong, but I‘m pretty sure MacOS 14 is Sonoma.
Not yet...
Hello, do you have an e-mail address or a link to contact support? That way, if several of us ask for an update, maybe they'll think it's a good idea to do it quickly?
Great idea!
I haven't got email but for french support, this form is available : https://www.ricoh.fr/contactez-nous/services-enquiry/
Maybe another for german, english and other countries?
It just tells me the command doesn't exist... but honestly, not a terminal pro either.
Thank you so much - my printer is working again! Took me some time to figure out the second step as well, but I finally made it :D Thank you!!!
You're welcome. Happy to see that we resolved this issue !
Can someone record a video instruction how to do it? Please
Sorry
But it is not very clear the steps to be taken
I'm not very practical
You can kindly explain well the steps to be performed
Thank you
This method didn't work for me. I did everything as written, but the system says that the software was not installed correctly. Without reinstallation the printer does not work.
Can someone write more detailed instructions or post a video?
I have exactly the same problem. When I do everything according to the instructions I get "Software for the printer is missing. Contact the manufacturer for the latest compatible software."
I was able to fix this. You need actually to rename the file via peoperies function. By default MACOS doesn’t show this extension
Ricoh SP 150SUw printer stopped working after updating to macOS
