Gift card doesn’t work!

I bought 25$ gift card and I can’t redeem it! Keep said code not valid! I need help fixing it please!

Posted on Oct 5, 2023 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 1:20 PM

See -> Related Article: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

⤵️

Card is not valid

If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


1 reply
Question marked as Top-ranking reply

Oct 5, 2023 1:20 PM in response to duangphon

See -> Related Article: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

⤵️

Card is not valid

If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gift card doesn’t work!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.