Videos deleting themselves

I upgraded to the 15 pro on release day and have taken a ton of videos since then. Some of the videos keep deleting on their own and I have to keep going into recently deleted to recover them. Is this happening to anyone else.

iPhone 15 Pro

Posted on Oct 5, 2023 12:57 PM

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Question marked as Top-ranking reply

Posted on Oct 7, 2023 7:49 AM

Hey Josh1203,


This is definitely an odd issue as your photos and videos shouldn't auto-delete, but we're glad to hear you are able to locate them in the Recently Deleted folder to recover them. To start, updates have recently released so let's make sure you're fully updated. Updates can help by installing bug fixes and include security updates too. If an update is needed, be sure to back up first. This guide can help with both steps: Update your iPhone or iPad - Apple Support


If you're already updated or the behavior continues, we recommend reaching out to Apple Support so they can look into this with you more. They can be reached here: Get Support


Thanks for using Apple Support Communities.


Take care!

1 reply
Question marked as Top-ranking reply

Oct 7, 2023 7:49 AM in response to Josh1203

Hey Josh1203,


This is definitely an odd issue as your photos and videos shouldn't auto-delete, but we're glad to hear you are able to locate them in the Recently Deleted folder to recover them. To start, updates have recently released so let's make sure you're fully updated. Updates can help by installing bug fixes and include security updates too. If an update is needed, be sure to back up first. This guide can help with both steps: Update your iPhone or iPad - Apple Support


If you're already updated or the behavior continues, we recommend reaching out to Apple Support so they can look into this with you more. They can be reached here: Get Support


Thanks for using Apple Support Communities.


Take care!

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Videos deleting themselves

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