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My son iPad is disabled
says connect to iTunes
iPad, iOS 12
Hey Chavo,
iPads will go into a disabled state when an incorrect passcode was entered too many times. You can either wait for the amount of time on screen or if it is too long, put the device in recovery mode.
Hope I helped!
Hey Chavo,
iPads will go into a disabled state when an incorrect passcode was entered too many times. You can either wait for the amount of time on screen or if it is too long, put the device in recovery mode.
Hope I helped!
A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.
You may find this support page to be helpful:
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
iOS/iPadOS 15.2 or later with a forgotten Passcode
Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.
iPadOS 15.1 and earlier - and all devices that are Disabled
If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:
Genius Bar Reservation and Apple Support Options - Apple
AppleID
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
Click here and follow the instructions. Restoring the iPad requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.
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The iPad saids connect to iTunes
