I have moved from Canada to the US and have a balance of $0.21 on my account which prevents me from changing the country. Can you please remove this amount in order for me to update my location?
I would like to update my contact information and country in order to add a new payment method. At this time I cannot do anything with my account.
[Re-Titled by Moderator]
iPhone SE, iOS 16
have a balance of $0.21 on my account
If you want to clear your Apple Account balance, it is depending on the amount:
1.
👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support
Fill in the field ❯Tell us what's happening❮
2.
See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
scroll to ⤵️
If you have an Apple Account balance that you can’t use
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund.
When you contact Apple, include the following information:
• Your Apple ID.
• The refund amount.
• Your current delivery address.
If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)
have a balance of $0.21 on my account
If you want to clear your Apple Account balance, it is depending on the amount:
1.
👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support
Fill in the field ❯Tell us what's happening❮
2.
See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
scroll to ⤵️
If you have an Apple Account balance that you can’t use
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund.
When you contact Apple, include the following information:
• Your Apple ID.
• The refund amount.
• Your current delivery address.
If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)
How can I remove my Apple ID balance to change my country?
