How to reactivate my Apple ID to download apps


My apple id has been disabled when i want to download an app in app store 

How can I get it to be active again and why was it disabled please i need support





[Edited by Moderator]

Posted on Oct 5, 2023 5:47 PM

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Question marked as Top-ranking reply

Posted on Oct 5, 2023 6:26 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



8 replies
Question marked as Top-ranking reply

Oct 5, 2023 6:26 PM in response to Jhaymz

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Aug 23, 2024 8:40 AM in response to Jhaymz

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


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How to reactivate my Apple ID to download apps

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