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IOS 17.0.2 update has stolen my emojis

I had designed emojis that look like me. They are all missing after the update to iOS 17. I am now on 17.0.2

Posted on Oct 5, 2023 5:56 PM

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Question marked as Top-ranking reply

Posted on Oct 7, 2023 11:09 AM

Hello NetNanna,


If you are attempting to utilize your Memoji with the Messages app, make sure that you are tapping on the plus icon to the left of the input field. This resource has more details on that change in iOS 17: Use iMessage apps in Messages on iPhone - Apple Support


If you still aren't able to locate your Memoji, is this also happening with FaceTime? Use Memoji on your iPhone or iPad Pro - Apple Support


Let us know, and we'll keep moving forward from there.

2 replies
Question marked as Top-ranking reply

Oct 7, 2023 11:09 AM in response to NetNanna

Hello NetNanna,


If you are attempting to utilize your Memoji with the Messages app, make sure that you are tapping on the plus icon to the left of the input field. This resource has more details on that change in iOS 17: Use iMessage apps in Messages on iPhone - Apple Support


If you still aren't able to locate your Memoji, is this also happening with FaceTime? Use Memoji on your iPhone or iPad Pro - Apple Support


Let us know, and we'll keep moving forward from there.

IOS 17.0.2 update has stolen my emojis

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