You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to update IOS 12 to 13?

I cannot download a new app because need to update IOS. Please help me with this matter. Thank you.

iPhone 6, iOS 12

Posted on Oct 5, 2023 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 6:25 PM

An iPhone 6 can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


To update to 12.5.7 -


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 5, 2023 6:25 PM in response to roldan176

An iPhone 6 can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


To update to 12.5.7 -


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


Oct 5, 2023 6:27 PM in response to roldan176

"how to update IOS 12 to 13?: I cannot download a new app because need to update IOS. Please help me with this matter. Thank you."

-------


Updating an iPhone 6 Past iOS 12:

A. You can't.  The iPhone 6 will only install to iOS 12.5.7. See here: Update your iPhone or iPad Software if you're Experiencing Issues with Location, Date, and Time - Apple Support. And, for the note, even if you could update, only the latest version will install: iOS 16.


So, what to Try:

B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

how to update IOS 12 to 13?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.