Frozen Call/Facetime screen

when I click on the green call bottom or the green FaceTime button I can’t scroll when the window opens up it’s frozen. This is the new iPhone 15 Pro

Posted on Oct 5, 2023 6:59 PM

Reply
1 reply

Oct 7, 2023 11:46 AM in response to Shelly1683

Hey there Shelly1683,


We understand you've noticed that your iPhone freezes when you try to make a FaceTime call or a phone call. We'd be happy to provide information to help you troubleshoot this.


The steps here should help you resolve any issues with these apps:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Frozen Call/Facetime screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.