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Peterjr1 Author

Level 1

4 points

why my faceid not working

why is my faceID not working?

iPhone 12, iOS 16

Posted on Oct 5, 2023 11:32 PM

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Top-ranking reply

Level 9

73,857 points

Posted on Oct 6, 2023 12:15 AM

Did you try the troubleshooting mentioned in this related article?

...

Update your iPhone or iPad to the latest version of iOS or iPadOS.
Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

...

copied from: If an alert says Face ID has been disabled on your iPhone or iPad Pro

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Similar questions

1 reply

Top-ranking reply

Level 9

73,857 points

Oct 6, 2023 12:15 AM in response to Peterjr1

Did you try the troubleshooting mentioned in this related article?

...

Update your iPhone or iPad to the latest version of iOS or iPadOS.
Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

...

copied from: If an alert says Face ID has been disabled on your iPhone or iPad Pro

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why my faceid not working

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