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Only the upper speaker working, can't hear anything of music.

iPhone 12 mini, iOS 17

Posted on Oct 5, 2023 11:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 6:58 AM

popelka81 wrote:

Are u kidding me?
...

Since the Mute/Silent switch on the side is mechanical, it might fail without you noticing.


To rule out a software issue, set your phone back to factory settings, using your computer.

Then set it up manually, without using the backup see if you can use the speaker at the bottom of the iPhone after that. If it is still not working after that, this is a hardware issue and the phone has to be serviced.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If it works again, restore from the latest backup to get all your data and settings back.



3 replies
Question marked as Top-ranking reply

Oct 8, 2023 6:58 AM in response to popelka81

popelka81 wrote:

Are u kidding me?
...

Since the Mute/Silent switch on the side is mechanical, it might fail without you noticing.


To rule out a software issue, set your phone back to factory settings, using your computer.

Then set it up manually, without using the backup see if you can use the speaker at the bottom of the iPhone after that. If it is still not working after that, this is a hardware issue and the phone has to be serviced.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If it works again, restore from the latest backup to get all your data and settings back.



Oct 8, 2023 6:50 AM in response to Ingo2711

Are u kidding me? Of course....bluetooth is off, full volume, no silent mode. I can only use the upper speaker on my ear in calls... If I push the speaker button, nothing happens, just the upper speaker is working.

Im thinking about a full restore. If I do it, and its solve the problem, can i use the backup, or rather not???


Sry for my English....😓 😂

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