Why My apple pay cannot be used ?

Hi Masanu45,

Thanks for using the Apple Support Communities.

We need help understanding the type of support that you're seeking.

When you have a free moment, please provide us with more information regarding the exact issue you're experiencing and what you'd like to accomplish, and we'll do our best to help you find a solution. 

In the meantime, it seems like you might have a question about Apple Pay. Is that correct? If so, can you tell us precisely what isn't working? For example, are you unable to add a card to your Apple Wallet, or are your purchases being declined? If you're experiencing both issues, please check out the links below.

If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.

1. Check that you're able to use Apple Pay:

* Contact your card issuer to see if they support Apple Pay.

* Update to the latest version of iOS, watchOS, or macOS.

* Confirm that you have Face ID, Touch ID, or a passcode set on your device. 

* Make sure that you are in a supported country or region.

* Check that your device is compatible with Apple Pay.

2. Check for service outages or connection issues.

3. Contact your bank or card issuer if you see the following error messages while adding your card to Apple Wallet: 

* Could Not Add Card 

* Invalid Card 

* Card Device Limit 

Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

If you need help adding a card, learn how to set up Apple Pay.

If a payment card that you use with Apple Pay is declined - Apple Support

If a payment card that you use with Apple Pay is declined or doesn't work when you try to make a purchase, check to see if your card can be used with Apple Pay.

1. Open Apple Wallet:

* On your iPhone, open the Wallet app.

* On your iPad, open the Settings app > Wallet & Apple Pay.

* On your Mac, choose Apple menu  > System Settings (or System Preferences), then click Wallet & Apple Pay.

2. Select your payment card.

3. If you see the message "This card cannot be used," check if your bank or card issuer currently supports Apple Pay:

* Apple Pay participating banks in Canada, Latin America, and the United States

* Apple Pay participating banks in Africa, Europe, and the Middle East

* Apple Pay participating banks and card issuers in Asia-Pacific

4. If you have more questions, contact your bank or card issuer.

If the resources above has nothing to do with the type of support you're seeking, provide us specifics on what you are seeing and experiencing on your end for more help, and we'll continue from there.

Cheers!