why is my restore still in progress when I tried to transfer to my new iPhone 15 Pro?

I was in the process of transferring all my data from my iPhone 13 to my new iPhone 15 Pro. It’s been over 24 hours and all the apps are still frozen and it says the restore is still in progress and requires 38 GB to finish download

iPhone XR, iOS 14

Posted on Oct 6, 2023 3:57 AM

Reply
1 reply

Oct 7, 2023 5:59 PM in response to KCsun9599

Hi KCsun9599,


Thanks for posting here in Apple Support Communities. Are you restoring an iCloud backup to your device? If so, you'll need to make sure that you have enough iCloud storage and device storage available to do so. You'll also want to make sure that if restoring from iCloud that you are connected to a known good Wi-Fi network as this can be the cause of the issue you're having.



If all else fails, you can restart your devices and start the process again. See: Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad


Regards.


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why is my restore still in progress when I tried to transfer to my new iPhone 15 Pro?

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