Trying to download Sonoma, but keep getting a message telling my the installer is damaged?

Can't work out how to delete the damaged installer and download a new one.

iMac 27″, macOS 10.13

Posted on Oct 6, 2023 4:36 AM

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Posted on Oct 6, 2023 10:58 AM

You should be able to locate the damaged installer file either on your Desktop, in the Download folder or in the Applications folder. You can right click on it to move it to the Trash folder, then empty the Trash. oftentimes the problem is that when using Wi-Fi to download these very large files, they get corrupted because Wi-Fi is often too slow. Better to use a wired Ethernet connection if possible. If that is not possible, then you may have to do multiple Wi-Fi downloads to get a clean file that will install.

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Oct 6, 2023 10:58 AM in response to mjtyrrell2259

You should be able to locate the damaged installer file either on your Desktop, in the Download folder or in the Applications folder. You can right click on it to move it to the Trash folder, then empty the Trash. oftentimes the problem is that when using Wi-Fi to download these very large files, they get corrupted because Wi-Fi is often too slow. Better to use a wired Ethernet connection if possible. If that is not possible, then you may have to do multiple Wi-Fi downloads to get a clean file that will install.

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Trying to download Sonoma, but keep getting a message telling my the installer is damaged?

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