Newsroom Update

Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >

Shazam not loading on my iPhone, is the Shazam system down

All of a sudden my Shazam app stopped working. It does not open anymore. I’ve reinstalled the app but still nothing

Posted on Oct 6, 2023 4:45 AM

Reply
Question marked as Best reply

Posted on Oct 7, 2023 6:58 PM

Hello renepulidorw,


We would like to see how we can help you with Shazam not working as expected. Let's check one possible cause. Go to Settings > Accessibility > Display & Text Size and switch Bold Text off. Go ahead and restart the iPhone after doing this, and let us know if the issue persists.


Cheers!

6 replies
Question marked as Best reply

Oct 7, 2023 6:58 PM in response to renepulidorw

Hello renepulidorw,


We would like to see how we can help you with Shazam not working as expected. Let's check one possible cause. Go to Settings > Accessibility > Display & Text Size and switch Bold Text off. Go ahead and restart the iPhone after doing this, and let us know if the issue persists.


Cheers!

Shazam not loading on my iPhone, is the Shazam system down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.