What do I do if I bought something and I got it but it didn’t charge my card

So I bought $199.99 worth of Robux on Roblox (I have the money) and I got the Robux but it didn’t charge my card, what should I do?

iPhone 14 Plus, iOS 17

Posted on Oct 6, 2023 5:57 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 5:39 AM

Hello jaxzia,


For concerns with a purchase, we'd advise you to contact Apple Support directly. You can reach them here: Get Support


You can also find the support phone number for your region at this link: Contact Apple for support and service


You may also want to contact the financial institution of your card used to look at your banking account with you.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 8, 2023 5:39 AM in response to jaxzia

Hello jaxzia,


For concerns with a purchase, we'd advise you to contact Apple Support directly. You can reach them here: Get Support


You can also find the support phone number for your region at this link: Contact Apple for support and service


You may also want to contact the financial institution of your card used to look at your banking account with you.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What do I do if I bought something and I got it but it didn’t charge my card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.