Siri and Search Not Working after iOS 17 iPadOS 17

Device details:

  • iPhone 13 Pro w/ iOS 17.0.3
  • iPad Pro 11 Inch w/ iPadOS 17.0.3


Problem:

  • After updating my devices above, Siri and Search functions are unresponsive and continue to time out
  • For Hey Siri, Siri or Side Button activation of Siri on both devices
    • Siri icon will come up, but begin to oscillate (I believe attempting to contact the server to understand the request)
    • After a few seconds, it will time out and display "Sorry, something went wrong, please try again"
  • Siri-related search functions such as search suggestions in Maps are also inoperable
    • Typing on the search bar in Maps does not yield any results (while typing) until I hit "Search"
    • Similar behavior on Contacts app, likely others, but I have not explored further
    • Disabling "Learn from this app" under the app's "Siri and Search" settings, fixes the search functionality


Things I have already tried (multiple times):

  • Turn Siri off then on again via disabling "Listen for" and "Side button" options, then re-enabling to re-set up Siri
  • Hard reset phone (Up volume, down volume and hold power button)
  • Sign out of iCloud on both devices, reset device, and sign back in
  • Full restore (using MacBook) of both devices from clean install (not from backup)


Things that seems to work temporarily:

  • Siri and Search appear to work fine for the first 5-10 minutes after a normal device restart, then both Siri's response speed and the search suggestions (in Maps for example) get incrementally slower, until they stop working completely
  • Restoring the device from a clean install (not from backup) and NOT signing into AppleID during initial setup appears to work. Once I sign into iCloud/AppleID on the newly set up device, Siri and Search work fine for about 12 hours, then it breaks again.
  • Changing Siri language to something like English UK works the same as a phone restart--things work fine for about 5-10 minutes then break again.


Other notes:

  • My wife has same phone and upgraded same time, no issues with her phone. She does not have an iPad.
  • This seems to not be hardware related as it affects multiple devices
  • I have no VPN installed
  • This appears to be a Siri-server issue along with my apple ID / iCloud account.


Any suggestions, workarounds or solutions would be greatly appreciated!



iPhone 13 Pro

Posted on Oct 6, 2023 9:34 AM

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Siri and Search Not Working after iOS 17 iPadOS 17

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