i am undetecable on airdrop
my iphone is undetectable between devices and my wife airdrop.
MacBook Pro 15″, macOS 10.13
Question marked as
User profile for user:
Gena_D
User level:
Community Specialist
Hello ntdelgado,
We have a great support article that might help with this. Please make sure you are following these steps to use Airdrop to begin: How to use AirDrop on your iPhone or iPad - Apple Support. Make sure to check these steps:
"Before you begin
- Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
- Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
- Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
- If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.
You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop."
We hope this helps. Let us know if we can assist with anything else at all. Take care.