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Change payment info of pre-order

I preordered iphone 15 pro on 20th september, linked in my debit card, now in a “processing” status. On 6th October apple tried to deduct money from debit card, but at the time my debit card hadn’t sufficient funds. Now i have enough money, but in a different debit card. When will apple try to deduct money again, and how to change the payment info, so i can link my new debit card with enough money?

Posted on Oct 6, 2023 4:37 PM

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Posted on Oct 6, 2023 4:48 PM

See -> Shopping Help - Payment & Pricing

Payment, Financing, Refunds and VAT - Shopping Help - Apple

👉 Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

 

No one here can help you, we are also users of Apple products & services like you. 

 

 


2 replies

Oct 6, 2023 4:49 PM in response to Outrageoustank

The answer will depend how you setup your order and payment. If you ordered using the web or Apple Store App it will offer to let you use Apple Pay, or a different card - only you know which you selected and we don't need to know.


However, you should have received a confirmation email when you placed the order. The email should have a section How do I view or change my order? which includes a link to login and modify your details (I won't post my link because they are custom to each order). There will probably also be a phone number for your regional Apple Store point of contact who should one able to help you.


Change payment info of pre-order

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