Hi dear . I have a problem on my phone, iTunes problem, can you help me ?

I have a problem with Itunes on my iPhone 6 S, which does not open at all , is there any solution?!

Posted on Oct 6, 2023 4:17 PM

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Posted on Oct 6, 2023 6:59 PM

What iOS version is on your iPhone 6S? That is a pretty old model. It may no longer be supported by Apple. As stated in this link:

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

Some devices that use older software can no longer use the iTunes Store.

Some obsolete hardware products can no longer use the iTunes Store


iPhone 6S is considered vintage according to:

Obtaining service for your Apple product after an expired warranty - Apple Support


1 reply
Question marked as Best reply

Oct 6, 2023 6:59 PM in response to mhamadkarim

What iOS version is on your iPhone 6S? That is a pretty old model. It may no longer be supported by Apple. As stated in this link:

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

Some devices that use older software can no longer use the iTunes Store.

Some obsolete hardware products can no longer use the iTunes Store


iPhone 6S is considered vintage according to:

Obtaining service for your Apple product after an expired warranty - Apple Support


Hi dear . I have a problem on my phone, iTunes problem, can you help me ?

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