What is chronod, is it a part of Sonoma?

MusicGenreDeleted wrote:

This is a bug. The permission box challenges the user. Permission is granted or not or anything . . . the permission box returns. The solution is to remove Norton 360. This is not acceptable.

This is likely a Norton Bug but it does require some investigation by Apple, if for no other reason than the "App Store" published this software and they usually do such a thorough job certifying the applications they allow in the App Store.

Apple would disclaim any sort of thorough testing of any apps.

Apple usually tests for basic functions, and for use of permissible APIs.

As for Norton, they’ve seemingly known about this for some months, based on previous reports.

Being noisy is arguably a fundamental part of self-marketing of add-on security apps, too.

Thanks, I spent a number of years testing and submitting apps to Apple, Google, wherever. "Apple usually tests for basic functions, and for use of permissible APIs". In fact everyone does that. Apple is really tough. I've had apps sent back because they didn't like the color. They do liited functional testing and come back with what they consider a bug and maybe you don't; but it's nearly impossible to get them to change their mind. I wouldn't call them over the top, rather really the other apps stores you can put almost anything by them. They are the best at certifying apps, often to my chagrin. My problem, and everybody else's proble is with fees.

So I think it's worthwhile for them to look at it because bugs in your firewall or another's firewall isn't good for Apple and because this is likely an emerging bug. The bug seems to have emerged with Sonoma not with a new version of Norton. Now Norton's gonna end up fixing it because that's the way of the world. It's an operating and messaging system bug. Apple changed something and Norton isn't handling it properly. So it would be good if Apple took a look because although some people will uninstall Norton others will turn in their Mac for a PC like their cousin Randy told them to do in the first place. My next stop is Norton.

So your position is that Apple provides QA for millions of developers? That’s not gonna happen.

The developers are responsible for their own apps.

The end-users for figuring out whether the app is appropriate or necessary to install.

Various add-on anti-malware has had a long history of issues, whether performance, privacy, or otherwise.

Lovely reminder, we are way past this on this string. This string is discussing an erroneous error being thrown by Norton's firewall in an IOS or Mac OS environment regarding Norton and Apple's built-in program, chronod, in IOS and Mac OS. In this case, the user is using their computer, a dialog box appears warning that an external machine is trying to access Chronod. The dialog box offers you the opportunity to choose to allow the access or block this access and if you would like this choice on this occasion or additionally always going forward. The result of your choice makes no difference, the dialog box will appear again. Sometimes immediately and sometimes in a few minutes and sometimes hours later. It tends to appear most consistently a few minutes after you begin to use the phone or computer after a while not using it. The capper. The Norton firewall displays that access to Chronod is allowed, always and that's how it's always been set. Norton is unclear in their solutions. They suggest everything suggested in this string and finally, in answer to one of my specific questions on the bug provides a shortcut to code that will cleanly remove all Norton products from your system. They neither present a suggestion to reinstall or leave uninstalled.

MusicGenreDeleted wrote:

I can find no information suggesting Chronod is often used by bad actors. If you could post a link, I'd love to read about it. Currently Apple and Norton advise allowing access forever.

Here is how to resolve this and other similar issues with Norton 360.

It is an apple process, is not specific to Sonoma, in previous versions as well. It is not Chronod that is the issue. It is how the Norton firewall deals with requests from other machines to access to Chronod. Both the built-in firewall and the Norton firewall allow uninhibited access to Chronod by default.

Chronod is likely the time synchronizer. Different Apple products query each other all the time and, logically, all my Apple products on my network are setting their time off each other.

GavrielTech wrote:

ok so if Chronod is part of someone what exactly is it doing, who does it dial back to and why should we allow it forever?

As you are running a third-party app, and this message is arising from within that third-party app, contact the third-party app support organization and request their assistance in resolving this issue with the third-party app.

Or remove the third-party app, and get on with whatever you bought the Mac for. Which probably wasn't troubleshooting a third-party app presently reporting a spurious error.

Czechmeout13 wrote:

where will it say if it’s signed by apple?

This component is part of macOS.

For assistance with this app and its long-standing error here, please contact the third-party app vendor.

Apple doesn't code sign all of their OS pieces. It isn't necessary when Apple put it there in the first place. chronad is located here:

/System/Library/PrivateFrameworks/ChronoCore.framework/Support/

Since no one but Apple can touch the contents of the System folder, then you know Apple put it there. And that's all the user needs to know. You can't do anything about it, nor should you bother trying.

Kurt Lang wrote:

Since no one but Apple can touch the contents of the System folder, then you know Apple put it there. And that's all the user needs to know. You can't do anything about it, nor should you bother trying.

Yeah, and the third-party vendor has already acknowledged this is their bug, and acknowledged it months ago.

L-R-G wrote:

I get this pop-up and would like to find out if it is some part of the latest OS-Sonoma.

https://discussions.apple.com/content/attachment/b4a0e41f-902d-4dd6-9328-abbae31924f5

If you are purposely running Norton....

Try uninstalling it and compare your results—Look for an in-app official uninstaller.

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates/uninstaller

Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support

Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security:

macOS - Security - Apple macOS - Security - Apple

Apple Platform Security - Apple Apple Platform Security - Apple Support

ref: Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony ...

I have this issue but my macOS firewall is not active.

I do have Norton and it is active

You wrote "see if chronod is allowed to accept incoming connections. You could turn this off, but it might cause some Widgets not to work. Doesn't seem like a lot of risk to me though. "

I think AiHarris just thought you were talking about Chronod and I get it. No big deal, it confused me too. But I think you mean you turn off the Mac. OS firewall. Just an FYI I'm running Norton on my Mac, I am getting these messages but my Mac OS Firewall is and has been off.

The bottom line is I am allowing the connection fifty times a day through this message box. How do we make it stop? This is a bug. Has this been logged? Anyone notify software development or the business owner?

How to "make it stop"? I guess you mean the alerts? (Because you're not going to stop the chrond process.) You stop alerts by allowing the connection permanently. Or if you feel uncomfortable allowing parts of macOS Sonoma to function as intended, you can permanently disallow the connections (I do not recommend this).

Either way, you will need to figure out how to do that with Norton products. Apple Community isn't the right place to get help how to use Norton products.

Your suggestion to contact the developer (or support people) of Norton is a good one; suggest you do so. Good luck.