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why is apple not accepting my credit card for increasing my credit

I am trying to add some credit to my Itunes account but it sends me back to Apple support?











Windows, Windows 10

Posted on Oct 6, 2023 11:06 PM

Reply
1 reply

Oct 8, 2023 12:22 PM in response to liafromhastings

Hi liafromhastings,


Thank you for participating in the Apple Support Communities. We understand you're trying to add money to your Apple ID balance, but it's not working. This article has some relevant steps that may help: If your payment method is declined in the App Store or iTunes Store.


"To complete your purchase, add a different payment method, then remove the old one.


How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


Take care.


why is apple not accepting my credit card for increasing my credit

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