i cant enable my tracking option even though i am older than 18

Tracking option not enabling even tho i dont have business acc neither i am under 18

iPhone SE

Posted on Oct 7, 2023 1:54 AM

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1 reply

Oct 8, 2023 12:51 PM in response to sania227

Hello


We understand you're having an issue with enabling the tracking option. We're here to help.


The article that you came from is the best resource for help with this issue. Check out the steps below.


"If you can't turn on the "Allow Apps to Request to Track" setting

In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

  • For users with child accounts or who are under age 18 by birth year, signed in with their Apple ID*
  • If your Apple ID is managed by an educational or business institution
  • If your device is managed and uses a configuration profile that limits tracking
  • If your Apple ID was created in the last 3 days

While this setting is turned off, each app that requests to track is unable to access the advertising identifier (IDFA). If the status of your account or device changes and you then choose to enable “Allow Apps to Request to Track,” the app's next request to track will display the permission prompt to you.

* Child account age varies by country and region."


If an app asks to track your activity - Apple Support


If that doesn't help provide us some more details like if you get an error message when you try to enable the tracking so we can point you in the right direction for a resolution.


Thanks!

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i cant enable my tracking option even though i am older than 18

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