Why is Apple restricting my account from making payments?
I tried making payment but it’s not working. It’s showing YOUR PURCHASE COULD NOT BE COMPLETED. I have some money on my apple account and I have added a payment option also
iPhone XR, iOS 16
Question marked as
Re: Why is Apple restricting my account from making payments? (Your purchase could not be completed)
Is it Apple .. or ... is it your card-provider ? Eg: Have you checked the expiry date on your card is still valid ?
Re: I have some money on my apple account and I have added a payment option also.
You might want to check: What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
NB: says: "Some purchases might require that you have a credit card on file,
even if you use your Apple Account balance to make the purchase".
You can check: Payment methods that Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
Please see: what to do: If your payment method is declined in the App Store or iTunes Store - Apple Support
Eg: If you have disputed a charge from Apple:
you may need to authorize your card-supplier to allow payments to Apple again.