Try using Activity Monitor to force the app to close:
- In the Activity Monitor app on your Mac, under the Process Name list, select the app or process you want to quit. An unresponsive process is marked with (Not Responding).
- Note: The Process Name list is not available in the Cache tab listings.
- Click the Stop button in the upper-left corner of the Activity Monitor window (or use the Touch Bar).
- Choose one of the following options:
- Quit: This is the same as choosing File > Quit within an app. The process quits when it’s safe to do so. If quitting the process could cause data loss or interfere with another app, the process doesn’t quit.
- Force Quit: The process quits immediately. If the process has files open, you may lose data. If the process is used by other apps or processes, those apps or processes could experience problems.
- To see if a process is used by another process, choose View > All Processes, Hierarchically.
If that doesn't help, try restarting your Mac. If you're unable to restart your Mac because of the app, press and holder the power button until your Mac shuts down. Make sure you save any documents you have open before forcing your Mac to shutdown.