iTunes purchase doesn’t appear in purchase and doesn’t download

If you've purchased a ringtone from the iTunes Store, but it doesn't appear in your purchases or download, there are a few steps you can try to resolve this issue:

1. Check for Available Downloads:

• • Open the iTunes Store app on your iPhone.
  • Tap your profile picture in the top right corner.
  • Scroll down and tap "Purchased."
  • Look for the ringtone you purchased in the "Tones" section.
  • If you find it there, tap the cloud/download icon next to the ringtone to initiate the download.

1. Check Restrictions:

• • Go to "Settings" on your iPhone.
  • Scroll down and tap "Screen Time" > "Content & Privacy Restrictions."
  • Make sure "iTunes & App Store Purchases" are allowed. If not, tap to allow it.

1. Restart Your iPhone:

• • Sometimes, simply restarting your iPhone can resolve issues like this. Press and hold the power button until the slider appears, then slide to power off. Wait a few seconds and turn it back on.

1. Sign Out and Sign Back In:

• • Open "Settings."
  • Scroll down and tap "iTunes & App Store."
  • Tap your Apple ID at the top.
  • Choose "Sign Out."
  • Sign back in using your Apple ID and password.

1. Check Available Storage:

• • Insufficient storage on your iPhone can prevent downloads. Go to "Settings" > "General" > "iPhone Storage" to check if you have enough space.

1. Reset All Settings (Optional):

• • If the issue persists, you can try resetting all settings on your iPhone. This won't delete your data but will reset all settings to their default values. Go to "Settings" > "General" > "Reset" > "Reset All Settings."

1. Contact Apple Support:

• • If none of the above steps work, consider reaching out to Apple Support for assistance. They may be able to help you with your specific issue.