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I have an M1 2020 MacBook Air. Mail was working fine until I installed Sonoma. Now I get no AOL mail. Google Mail is working.
I deleted AOL mail and reinstalled it. No good.
MacBook Air 13″, macOS 14.0
Any luck finding a solution on the Verizon.net email settings with Sonoma. I have the exact same problem
Any luck finding a solution on the Verizon.net email settings with Sonoma. I have the exact same problem
Solution that works for me:
your webmail client password stays as usual.
cheers
Yes I tried all their suggestions exactly. No joy. Keeps telling me server offline. Only on Sonoma. Works on iPhone.
Just got a new MacBook Air M1 and have the same problem. The AOL setup tries to connect to bad Verizon server names.
Yes. Interested. Where are you posting the solution? AOL group for MAC on social media? Not sure where to find it. Could you please post on this forum? Thanks
Just posted it
Thanks for your reply. My mail is @verizon.net. At one point in trying to resolve the problem, I got a message that verizon.net was not supported, but then somewhere else it was shown as supported. It was fine before I installed Sonoma.
I finally called Apple support and we simply removed the AOL account and reinstalled it and everything worked. The AOL inbox did not show up in the favorite inboxes at the top of the sidebar, but it was showing under the heading AOL in the sidebar. I draggged it up to the favorite spot and it has now been as it was before Sonoma. Hope this helps.
I have a new MacBook Air upgraded to Sonoma AOL/Verizon did not work anymore. It did on the old MacBook Air. Here is my AOL support experience:
The first agent was nice and friendly, but could not help with the correct settings for Apple Mail App to work. She connected me to the AOL Support Team. This person required me after one hour of unsuccessfully solving the issue to sign up for the Advantage Plan and pay immediately. While he then continued and put me on hold to read his manual he asked me to install the McAffe tool while all of the sudden pop up windows warned about a file that could destroy my new and pristine MacBook Air 2020 M1. This is bad business practice! I was asked to contact Apple support because it was not a AOL problem. Apple told me this is a AOL issue. Then your service told me to contact my internet provider to fix the issue. Xfinity told me this is a AOL setting issue.
I am completely disappointed in this mediocre service level of AOL. I cancelled the Advantage plan as this did not solve my issue and ask to get my money back, which he declined.
Meanwhile I figured out the correct setting and solved the issue myself. If you want the information for the Sonoma based mail app, make me an offer.
I will post the information on the AOL group for MAC on social media and help anybody who needs the info.
I hope this will help you to address the low quality level of your support team.
Sincerely
My experience as retired IBM chief executive IT Architect helped certainly.
contact me on facebook @ Werner Smolka if you would like the correct settings.
Hopefully you've solved the problem by now but if not -
Incoming mail server (IMAP): imap.aol.com
Outgoing mail server (SMTP): smtp.verizon.net
Good luck
Thank you so much! Followed your instructions and it is working for now. Fingers crossed.
This worked! Thank you so much!
wwsmolka’s solution worked. Follow the directions as instructed and the verizon.net/AOL mail will work. Big thanks to wwsmolka!!
Again just wanted to thank you. Your solution has been working flawlessly. I hope many people see this. Btw I have a Verizon.net email account and ever since Verizon discontinued their email service and migrated everything to AOL, I've been having this persistent problem. I can confirm your solution works perfectly with my Verizon.net email account hosted by AOL. Thank you again.
I had the exact same experience with AOL support. I uncovered some additional detail when I was able to get to a senior support person. Apparently, AOL email runs off Yahoo servers. Who knew? The issue is between Yahoo and Apple. Something to do with the imap email API failing routinely.
I first started having the problem a year ago, and I thought I had solved it using the unique password for each app approach mentioned by one of the other users. But I've started having the problem again so I would like to know your solution.
I looked you up on Facebook and it seems that there are multiple Werner Smolka's. Could you provide a link to your Facebook page so I can message you? I can be reached at alec.dann on FB.
Alternatively, if you wanted to post the solution here, I'm sure others would appreciate it.
Alec
[Edited by Moderator]
Mail is not working with my AOL account after installing Sonoma
