I have a MacBook Pro running Ventura 13.3.1. Apple Music has started randomly deleting my new playlists. The music is still there but certain playlists are getting deleted shortly after being created when I update cloud library. Please help!
MacBook Pro 13″, macOS 10.15
Hi MusicDJplaylist,
You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again.
To learn how to do this, check out the link below.
Use Sync Library to access your music library across your devices
To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to turn on Sync Library on your Mac."
1. Open the Apple Music app.
2. In the menu bar, choose Account and make sure that you're signed in with the same Apple ID that you use with your Apple Music subscription.
3. Choose Music > Settings.
4. Click the General tab.
5. Select Sync Library. Don't see Sync Library?
6. Click Ok.
7. Wait for your music library to sync. To check the status, go to the bottom of the sidebar and click Updating Cloud Library.
8. Turn on Sync Library on your other devices.
We recommend the steps above because they will show you how to access your music library, including your playlists, on any device with the Apple Music app and signed in with the same Apple ID you use with your Apple Music subscription.
If you’re still experiencing the same issue, then give the steps here a try: If songs are missing from your music library after you turn on Sync Library - Apple Support
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Hi MusicDJplaylist,
You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again.
To learn how to do this, check out the link below.
Use Sync Library to access your music library across your devices
To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to turn on Sync Library on your Mac."
1. Open the Apple Music app.
2. In the menu bar, choose Account and make sure that you're signed in with the same Apple ID that you use with your Apple Music subscription.
3. Choose Music > Settings.
4. Click the General tab.
5. Select Sync Library. Don't see Sync Library?
6. Click Ok.
7. Wait for your music library to sync. To check the status, go to the bottom of the sidebar and click Updating Cloud Library.
8. Turn on Sync Library on your other devices.
We recommend the steps above because they will show you how to access your music library, including your playlists, on any device with the Apple Music app and signed in with the same Apple ID you use with your Apple Music subscription.
If you’re still experiencing the same issue, then give the steps here a try: If songs are missing from your music library after you turn on Sync Library - Apple Support
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Apple Music deleting playlists
