my phone is stuck in "support" mode and wont turn on

my wifes iphone 14pro max shut off on its on and when she turned it back on it flashed the apple logo and wouldnt turn on then went into "support" mode saying to plug into a computer to restore. How do I do that?

iPhone 12 Pro Max, iOS 16

Posted on Oct 7, 2023 5:16 PM

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Lyssa

Level 8

41,405 points

Posted on Oct 7, 2023 5:19 PM

This article should help: Restore your iPhone, iPad, or iPod touch in iTunes on PC - Apple Support

~Lyssa

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Top-ranking reply

Lyssa

Level 8

41,405 points

Oct 7, 2023 5:19 PM in response to jarred29

This article should help: Restore your iPhone, iPad, or iPod touch in iTunes on PC - Apple Support

~Lyssa

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my phone is stuck in "support" mode and wont turn on

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