Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ring Cameras can’t show Live view

When I try to use “Live View” on my Ring Cameras, all I get is a “black screen”, when using Safari. All other browsers work correctly. I’ve been using Safari for years, and it just stoped working, it worked fine during the day and in the evening it just stoped. I run a Mac mini with macOS Big Sur 11.7 and Safari 16.3. Thanks for the replies

Mac mini, macOS 11.7

Posted on Oct 7, 2023 7:22 PM

Reply
4 replies
Sort By: 

May 15, 2024 11:51 AM in response to mikeymd11

I have the same issue with one of my seven cameras. The one Safari has issues with happens to be the newest camera purchased in the last year. This is true for Safari on MacBook and iPad Pro. Safari on iPhone 15 Pro works fine. Also, Chrome and DuckDuckGo both work with that camera on all devices. Clearly an issue with Safari and that one Ring camera. All cameras are on the same network.

Reply

Oct 7, 2023 7:32 PM in response to mikeymd11

mikeymd11 Said:

"Ring Cameras can’t show Live view: When I try to use 'Live View”'on my Ring Cameras, all I get is a 'black screen', when using Safari. All other browsers work correctly. I’ve been using Safari for years, and it just stoped working, it worked fine during the day and in the evening it just stoped. I run a Mac mini with macOS Big Sur 11.7 and Safari 16.3. Thanks for the replies"

-------


See this Link: Using Live View - Ring

Reply

Apr 27, 2024 9:15 PM in response to onlyonekeith

onlyonekeith Said:

"did you ever find a fix?"

-------


Create your Own Thread on this:

No. I have never come across this on my. own. So, create your own post, seeing what feedback you get back. Include what the issue is, when you came about it, and how you have troubleshot it, thus far. Consider including the URL of this thread in your post.

Reply

Ring Cameras can’t show Live view

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.