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I am struggling to sync my Apple Watch to a new iphone

I attempted to unpair from my old iPhone but it did not work. I continue to get the same messages even when I attempted to erase all content.

Apple Watch Series 4, watchOS 8

Posted on Oct 7, 2023 7:33 PM

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Question marked as Best reply

Posted on Oct 8, 2023 4:32 PM

Re: "I am struggling to sync my Apple Watch to a new iphone : I continue to get the same messages


Wondering what trouble-shooting tips the error messages are giving you.


Seems it is the Watch OS version on the Watch, and the iOS version on the phone that need to be compatible.

Eg: pair Watch OS 9 and iPhone iOS 16

or Watch OS10 and iPhone iOS 17


Apple support's online article (link below) may be helpful:

How to pair your Apple Watch with a new iPhone - Apple Support

________

If needed: Watch Support website: (info. / support / contact options etc)

Apple Watch - Official Apple Support

1 reply
Question marked as Best reply

Oct 8, 2023 4:32 PM in response to deneese274

Re: "I am struggling to sync my Apple Watch to a new iphone : I continue to get the same messages


Wondering what trouble-shooting tips the error messages are giving you.


Seems it is the Watch OS version on the Watch, and the iOS version on the phone that need to be compatible.

Eg: pair Watch OS 9 and iPhone iOS 16

or Watch OS10 and iPhone iOS 17


Apple support's online article (link below) may be helpful:

How to pair your Apple Watch with a new iPhone - Apple Support

________

If needed: Watch Support website: (info. / support / contact options etc)

Apple Watch - Official Apple Support

I am struggling to sync my Apple Watch to a new iphone

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