Apple Vision Pro is now available in the U.S.

Sudden blast of mid frequency sound

Has anyone else experienced a very loud sound, like an air horn blast while listening to music on AirPod Pro 2nd gen since the recent update? Apple replaced them but I’m concerned because even a short blast of a very loud sound can cause permanent ear damage. The sound was very very loud, was not music, and came from the Airpods not the environment.

Posted on Oct 7, 2023 8:35 PM

Reply
4 replies

Oct 8, 2023 2:53 PM in response to SpanishBanks

SpanishBanks Said:

"Sudden blast of mid frequency sound

———-


Troubleshooting Loud AirPods:


A. Decibels of AirPods:

[…]I would like to know how much db of sound these units are capable of making. I believe the noise the AirPods produced was close to 150db much louder than a siren of 120db. I consider this a health and safety matter not a replacement of a product issue. […]

Without researching this, I don’t have a clue. Perhaps you doctor knows what vices if best for you? So, ansk them what feature of such an headphone is best.


B. Chat with Apple:

[…]Apple should contact me directly.

Apple doesn’t read these forums as it is on their own time and will. So, contact them yourself. Perhaps you can get a link through use of chat?

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Proceed from there as Necessary

Oct 8, 2023 10:26 AM in response to TheLittles

Hey Little,


As I mentioned apple did replacement them. They did not offer an explanation or an apology. Unfortunately, there is no replacement for permanent loss of hearing, if that is what occurred. I would like to know how much db of sound these units are capable of making. I believe the noise the AirPods produced was close to 150db much louder than a siren of 120db. I consider this a health and safety matter not a replacement of a product issue. Apple should contact me directly.

Sudden blast of mid frequency sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.