Apple Watch Workout not syncing with Fitness

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Level 1

4 points

Apple Watch Workout not syncing with Fitness

After recent watch software update, new format recording workout on watch. No longer has “Done” option and is not uploading to Fitness app on phone

iPhone 6, iOS 12

Posted on Oct 7, 2023 11:29 PM

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Answer 1

Frostbite244 Author

Level 1

4 points

Oct 9, 2023 12:53 PM in response to destiny241

Thanks - issues solved by unpairing watch and phone and re-setting data sync.

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Answer 2

destiny241

Community Specialist

Oct 9, 2023 11:12 AM in response to Frostbite244

Hello Frostbite244,

If you have issues with ending workouts and tracking Fitness+ data, then we would recommend taking these related steps for a solution:

Make sure two-factor authentication has been set up for your account: Two-factor authentication for Apple ID
Both devices (iPhone & Apple Watch) are using the same account.
Restart the Apple Watch and companion iPhone.
1. Restart your iPhone
2. Restart Apple Watch
Make sure they're updated for the latest fixes:
1. Update your iPhone or iPad
2. Update your Apple Watch

If you continue to have issues with Fitness+ on your Apple Watch, then it would be best to contact Apple Support directly: Get Support They will need to take it from here.

Cheers!

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Apple Watch Workout not syncing with Fitness

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