Iphone 15 Pro not compatible with some wireless charging devices

The wireless charger I've been using with my iphone 12 pro since it came out does not work with my iphone 15 pro. I put the phone to charge overnight and the battery percentage went down even though it says it was "charging" when I put it to charge.


I saw an article online that this is an issue with some users, and I went to the store to see if I could get a new wireless charger that would work. I tried a few and some of them, including a speaker that had a charger built in, and a 3-in-one charger stand. They did charge my old iphone 12 pro and other people's older model phones but did NOT charge the iphone 15 pro at all despite it saying 'charging'.


Safest bet is to have a charger that has magsafe built in it seems.


Anyone else having these problems?

iPhone 15 Pro

Posted on Oct 7, 2023 11:57 PM

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Posted on Oct 25, 2023 12:35 AM

I contacted support about this same exact issue and when they looked in their records to see if this was a reported issue, I was shocked when they told me only 1 person reported this issue.


Here’s a list of the few threads I saw (including this one) with the exact same issue with MagSafe/Wireless Charging on iPhone 15s. There’s more, but I’m too lazy to collect every single one lol.


iPhone 15 charging with MagSafe charges f… - Apple Community


Iphone 15 Pro not compatible with some wi… - Apple Community


iPhone 15 Pro not charging on Belkin BOOS… - Apple Community


iPhone 15 Pro Max not charging while off in Mag… - Apple Community


When I mentioned this “discussions website” to Apple Support via phone support, and told them there’s more than just one person experiencing this issue, support told me they don’t monitor this website, which is unfortunate because if they did, a patch for this bug could’ve been in the works WEEKS AGO just in-time for the next iOS 17 iteration update that’ll be released.


I have multiple MagSafe charges (including the Apple branded one), and they all act the same way when using my iPhone 15 Pro Max. They’ll charge for a few seconds or a few minutes then disconnect completely. I had to switch to just using a USB-C cable that’s connected straight to the wall and the phone because MagSafe just doesn’t work anymore for the past 24hrs to 48hrs.


My iPhone 15 Pro Max is running iOS 17.0.3.

27 replies

Jan 11, 2024 1:39 PM in response to SYmyka

Same problem - new iPhone 15 Pro Max not charging on wireless pad in car. Can't help but think it is because the phone does not lie flat on the charger due to the protrusion of the camera lenses - ie only the bottom edge of the phone and the lenses are actually in contact with the charging pad.


I have a non Magsafe phone case (as I'd read that magsafe often stops wireless chargers from working), but have not tried removing it yet to see if that helps. Either way I have no intention of removing the case every time I want to charge my phone in the car!

Iphone 15 Pro not compatible with some wireless charging devices

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