Software Update Keeps Failing

I cannot update IOS on my Iphone. It starts to download but when it is about to end it says this: "software update failed." I have tried restarting the phone and resetting all the settings but is still does not work.

iPhone XS Max, iOS 15

Posted on Oct 8, 2023 8:41 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2023 9:07 AM

Hi! I would suggest checking out these common fixes:


If your phone still won’t update after trying these, you can try to update your phone via PC (via itunes) or Mac (via Finder).

You can learn more about that here:

PC: Update your iPhone, iPad, or iPod touch with iTunes - Apple Support

MAC: Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Note: it is recommended to create a backup of your phone before using a PC or Mac to update the software.


Best of luck,

Bryce 🤠




1 reply
Question marked as Top-ranking reply

Oct 8, 2023 9:07 AM in response to Ninipkhakadze

Hi! I would suggest checking out these common fixes:


If your phone still won’t update after trying these, you can try to update your phone via PC (via itunes) or Mac (via Finder).

You can learn more about that here:

PC: Update your iPhone, iPad, or iPod touch with iTunes - Apple Support

MAC: Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Note: it is recommended to create a backup of your phone before using a PC or Mac to update the software.


Best of luck,

Bryce 🤠




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Software Update Keeps Failing

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