Applecare+ on scratches.
Everywhere I look gives me a different answer. I have a scratch on my screen and I want the screen replaced. Will I need to pay the full £389 or £25 with AppleCare+ accidental damage fee.
iPhone 15 Pro Max, iOS 17
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Everywhere I look gives me a different answer. I have a scratch on my screen and I want the screen replaced. Will I need to pay the full £389 or £25 with AppleCare+ accidental damage fee.
iPhone 15 Pro Max, iOS 17
Contact Apple directly and ask. If it’s just a cosmetic issue (doesn’t actually affect the ability to use you screen versus an actual crack) they may not cover it and you would have to pay the full amount for a replacement.
Contact Apple directly and ask. If it’s just a cosmetic issue (doesn’t actually affect the ability to use you screen versus an actual crack) they may not cover it and you would have to pay the full amount for a replacement.
AppleCare does not cover cosmetic issues. And it would truly not be worth paying the full price to replace the screen on your iPhone. Especially if you don't use a screen protector, meaning a new screen will likely scratch again.
The simplest and least expensive thing you can do is to put a good quality screen protector on your phone, which will likely hide the scratch you've gotten and prevent any future scratches.
Okay I will, thanks
Applecare+ on scratches.