Getting garbled characters when printing Word, Excel files to PDF on MacOS Sonoma

When printing a document to PDF the document saves to PDF but has lots of unreadable garbled characters including lines coming out badly.


All my invoices don't print to pdf properly anymore.


Seems to be a known problem :


macOS 14 Sonoma's PDF Printing Issue and Potential Fixes (bnn.network)


Annyone able to get around this issue?

MacBook Pro 13″, macOS 14.0

Posted on Oct 8, 2023 10:46 AM

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Posted on Oct 8, 2023 1:12 PM

Word and Excel have a File menu : Save As… : File Format: PDF capability. Why not use that?

11 replies

Oct 8, 2023 11:34 PM in response to superded

Here is my trick to create a dummy printer using a stable and proven printer driver (and avoiding any relation to your existing printer or driver):


1) In System Settings->Printers & Scanners, click "Add Printer, Scanner or Fax"

2) Click IP and enter a valid but fictitious address, like 1.1.1.1

3) Select Use: Generic Postscript Driver

4) Skip the setting up of the printer (as of course your mac won't be able to communicate with this fake printer)


Then you can do Command-P, choose this "printer" and Save as PDF.

Does that also produce garbled text?



Apr 12, 2024 9:10 AM in response to Luis Sequeira1

I just found this thread. I'm having the same problem exactly as described in this thread.

When printing or, in the print dialog, saving as PDF the result is gibberish.

I also tried the suggestion of creating a dummy printer with generic postscript driver. It didn't work.

Am curious if there's an update on this issue?

My current workaround, since I also have MS11 installed in Parallel is to pop over to MS and use the "Microsoft Print to PDF" in the windows print dialog.


Oct 8, 2023 2:08 PM in response to superded

But again, if your printer driver is incompatible with Sonoma, it doesn't matter that you were successful printing to PDF prior to Sonoma. You may need to update that driver from the printer vendor — if they still provide one for macOS 14, or if supported in Apple's AirPrint as a networked device, use that approach by removing and re-adding the printer using AirPrint instead of a vendor driver choice.

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Getting garbled characters when printing Word, Excel files to PDF on MacOS Sonoma

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