Music stops with notification and doesn’t resume

When I exercise I use Amazon music on my phone and the exercise app on my watch. When I get any notification my music pauses and doesn’t resume when the notification has finished. I press my AirPod pro to resume which works eventually to resume the music. I don’t want to turn off exercise notifications as I find them useful, does anyone know how this can be resolved?

iPhone 14 pro max, AirPods Pro, Apple Watch s7. All fully updated.

Posted on Oct 8, 2023 4:19 PM

Reply

Similar questions

1 reply

Oct 9, 2023 3:24 PM in response to WozzaD

Hey there WozzaD,


Thanks for reaching out to the Apple Support Communities.


To get started, does the issue only occur when using the Amazon Music app, or have you noticed if music pauses when listening with other apps as well?


We ask because if the issue is only occurring with the Amazon Music app, then this may be expected behavior; however, the best option would be to reach out to the app developers who can confirm this, or may be able to provide some troubleshooting steps that can address the issue.


For help with reaching out to the app developers, check out this link here: How to contact an app developer - Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Music stops with notification and doesn’t resume

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.