Eases everything on my MacBook start a number Apple ID which have one already

Could remember my

password and port me over to my cellphone number and don’t have that number anymore so my laptop give me opinion eases everything on my laptop then told me

lose all my data and photos and files

now goal is spinning

iPhone 14 Pro Max, iOS 17

Posted on Oct 8, 2023 5:13 PM

Reply
1 reply

Oct 9, 2023 3:30 PM in response to Nightowl2020

Hi Nightowl2020,


It sounds like you're unable to reset your Mac login password using the steps here: If you forgot your Mac login password, and you're looking to erase your device.


If so, check out the information below found in the article here: If you can't reset your Mac login password


"If you still can't reset your password, erase your Mac


If no other solution is successful, you have the option to reset your password by erasing your Mac.

  1. Shut down your Mac, then start up from macOS recovery as described previously.
  2. When you're asked to select an admin user you know the password for, choose Erase Mac from the Recovery Assistant menu in the menu bar.
  3. From the Erase Mac window, click Erase Mac, then click Erase Mac to confirm. 
  4. If your Mac restarts to a flashing question mark, press and hold the power button for a few seconds until your Mac turns off.
  5. Start up from macOS Recovery again, then reinstall macOS. For details, see How to reinstall macOS


If you can't reinstall macOS because the installer doesn't see a hard disk on which to install, you might need to change the format of the disk:

  1. Press Command (⌘)-Q to quit the installer.
  2. When you see the utilities window, select Disk Utility, then click Continue.
  3. Select the first item listed in the sidebar of the Disk Utility window. This is your built-in hard disk.
  4. Click the Erase button or tab on the right side of the window, then enter these details:
    • Name: Macintosh HD
    • Format: Mac OS Extended (Journaled)
    • Scheme (if shown): GUID Partition Map


5. Click Erase, then click Erase to confirm.

6. When the erase is complete, press Command-Q to quit Disk Utility and return to the utilities window. You should now be able to reinstall macOS successfully."



If the issue continues, try a force restart of your Mac to complete the steps again. Keep us posted on the result or let us know if you have questions about the steps above.



Cheers.


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Eases everything on my MacBook start a number Apple ID which have one already

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