Shazam crashes

App won’t open. I’ve used it a week ago no issues. Have deleted and updated several times. It says reporting not available?

iPhone SE, iOS 15

Posted on Oct 9, 2023 1:43 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 7:58 AM

aztecprincess wrote:

App won’t open. I’ve used it a week ago no issues. Have deleted and updated several times. It says reporting not available?


Based on various reports around here, there seems to be a bug in the Shazam app in at least some configurations.


First, confirm the Shazam app has been updated to the most current available, as I’d expect there is a fix in development.


If the current version is still crashing, the Shazam Terms & Conditions has a suggested path for reporting issues, when the in-app path is unavailable:




That email address: support@apple.com



1 reply
Question marked as Top-ranking reply

Oct 9, 2023 7:58 AM in response to aztecprincess

aztecprincess wrote:

App won’t open. I’ve used it a week ago no issues. Have deleted and updated several times. It says reporting not available?


Based on various reports around here, there seems to be a bug in the Shazam app in at least some configurations.


First, confirm the Shazam app has been updated to the most current available, as I’d expect there is a fix in development.


If the current version is still crashing, the Shazam Terms & Conditions has a suggested path for reporting issues, when the in-app path is unavailable:




That email address: support@apple.com



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Shazam crashes

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