iMessage on esim Airalo Italy

I installed an esim from Airalo last week in Italy. iMessage was not working predictably in receiving messages. Some came through others not. I couldn’t establish a pattern. When I later reactivated my main Verizon sim then all the messages starting coming as if they were stuck in a queue. Any ideas ? Thank you

iPhone 11 Pro Max, iOS 16

Posted on Oct 9, 2023 2:46 AM

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Posted on Oct 10, 2023 6:45 AM

Hello proinspector,


After installing the eSIM, did you set up iMessage, as well? Without signing in and setting up the new phone number, then you wouldn't receive incoming iMessages.


You can use the following to set up iMessage: Set up Messages on iPhone


Hoping this helps out.


Cheers!

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3 replies

Oct 10, 2023 7:12 AM in response to proinspector

Hi proinspector,


You would want to make sure that the phone number reflected that of the eSIM by using these steps:


1. Go to Settings  > Messages, then turn on iMessage.
2. To select which of your phone numbers and email addresses you want to use with iMessage, go to Settings > Messages > Send & Receive, then choose from the available options below “You can receive iMessages to and reply from.”


Set up Messages on iPhone - Apple Support


If you continue to have issues, reach out to Apple Support so that they can look into this with you further: Apple Support


Take care.

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iMessage on esim Airalo Italy

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