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SG*OriginalPlus subscription charge? - Apple Pay Wallet

I received an emailed receipt for £29.99 from SG Original Plus for a subscription i never ordered. my current account was debited £29.99. the transaction appears in my apple pay wallet but I have no idea how it happened. Does anyone have any suggestions? Somehow, this company had my email address, and the receipt they sent me by email specified that I had purchased a subscription for one month - with a start and end date. I have no idea where this all came from. I didn't seek out this company - I have no interest or knowledge in or of them, and I never gave any personal details to them at all - or purchase instructions. However, according to the payment history in my Apple Wallet, I payed £29.99 to them at 12.59 on 5th Oct but I wasn't even using my phone at this time. What is going on?

[Re-Titled by Moderator]

iPhone 5c, iOS 10

Posted on Oct 9, 2023 10:01 AM

Top-ranking reply

ClassAction101 Author

Level 1

30 points

Posted on Oct 15, 2023 10:16 AM

hi, I am the original poster on this thread. Your experience maps mine (same company name etc). In fact, what I hadn’t realised was that I had received an email a week earlier confirming my free trial subscription for a week, so when I got charged £29.99 it was the start of the paid subscription. I emailed SG original and received a detailed reply insisting that I could only have been charged any money if I had supplied all the information myself. In other words- it’s all my fault. But I have no knowledge or memory of doing such a thing and have never sought their services ever. I will put their reply on this thread

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SG*OriginalPlus subscription charge? - Apple Pay Wallet

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