iPhone, watch for 95 year old
My brother purchased an Apple Watch for our mother who is 95 years old and she does not own an iPhone so he paired it with his iPhone, but he lives in Massachusetts so once it got locked when she was trying to put in her passcode there was no way to unlock it, because it cannot be reset due to the fact that his iPhone was too far away in another state she would like to return the cell phone. She was not given a receipt or the box it was put on her arm at the Irvine Apple Store on the 19th and although it is in the system and she’s been charged for it on her credit card. She doesn’t have a box or a receipt. How can she go about returning this is too difficult for her.
Apple Watch SE