I am using a Smart Keyboard Folio on an iPad Air 4th gen with RD Client so I can remotely work on my office PC. The letters seem fine but the space bar gives random characters. The whole reason to buy the Smart Keyboard was to overcome this bug when using the iPad keyboard which gave the same issues!!
Any ideas ?
iPad Air, iOS 12
Hi SueKenners,
If you use the iPad keyboard, or the Smart Keyboard without the RD Client active, do you still have the same issue?
If not, then this isolates the issue to the RD client. You'll want to reach out to the app developer, to see what assistance they can offer:
How to contact an app developer - Apple Support
If the issue happens without the RD client being used, or installed, then this isolates the issue to the iPad itself. You'll then want to have a technician take a look at your iPad.
iPad Repair & Service - Apple Support
Take care!
Thanks- yes the issue is with both the ipad keyboard and the external Apple keyboard. Seems to be an issue when filling in forms- like a Fedex shipping form. Cntl”space” leaves a gap but then the form recognises it as a special character and rejects it. I will contact RD Client and FedEx tech support (wish me luck) to see what they say
Hi SueKenners,
Sounds good. Feel free to reply back here with an update on what you find.
Take care.
Smart Keyboard Folio & RD client not working properly
